POLICY ON QUALITY
The company is implementing a quality management system that will confirm to ISO 9000-2000, and is actively pursuing ISO 9001/9002 certification.
We strongly value high quality management and believe this has been integral to the success of our company. Our services are characterized by our company values and our firm determination to keep our commitment to our clients. We will assess the needs of staff at all levels and meeting those needs in order to increase effectiveness and involvement.
All employees are issued with a company approved set of procedures and standards to ensure that they are aware of what is required of them and that they work to our standards of customer service required by the business. Amson Engineering expects any work carried out by sub-contractors on the approved supplier list to maintain equal high standards of service and delivery.
From time to time we will carry out site inspections to ensure that such standards are maintained. Amson Engineering is committed to: Producing a quality service which satisfies, and if possible, exceeds, customer expectations Achieving and maintaining a standard of excellence in the operation of business. Forging partnerships with our suppliers and customers to ensure optimum business performance.
We also ensure that our suppliers and partners that may be used in the delivery of our services also comply with our quality philosophy and company policies. Maintaining our reputation for honesty and integrity and ensuring that this is reflected throughout the organisation from top to bottom.
Providing sufficient resources and equipment to ensure that the Company can operate to the documented Management System. The management system conforms to the requirements of the International Standard for Quality Management Systems. Ensuring that our management system provides a framework for the management and control of our activities for Quality. It also supports in establishing and reviewing strategic objectives for the company.
Senior Management ensuring that the Quality Policy is communicated and understood at all levels. Ensuring that all company policies & procedures have the full support of senior management. Monitoring performance in all aspects, including customer feedback, in order to measure business performance with a view to continual improvement. Reviewing our Quality Policy is to ensure that it remains relevant and effective to the changing needs of our business and customers.